Georgia Families Blog

January 25, 2010: Coverage

When you enroll in (or join) Georgia Families, you sign up for a health plan. Remember, a health plan is a group of doctors, nurses, hospitals and others that work together to give health services to members.

Coverage is a word that means your health plan benefits have started. Benefits do not start the moment you join -- you have to wait until the first day of the next month for your coverage. For example, if you join Georgia Families on February 15th, your coverage will begin on March 1st.

When you join, the health plan you choose will send you a welcome packet. Open it right away! It is full of important information about your benefits.

Your membership card will be in the health plan welcome packet. Take it with you when you go to any doctor's office, clinic or hospital. It's a good idea to keep it in a special place where you can always find it easily, like in a wallet or purse.

You will also find a list of PCPs (primary care providers) in the welcome packet. Remember, a Primary Care Provider is the person you go to for regular checkups and other basic services. Over time, your PCP will get to know you and your health care needs. Your PCP will also send you to specialists and other providers if you need more specialized health care.

If you have any questions, call our call center.  You can also find answers on our Facebook page and Twitter feed.

Did this help you to understand "coverage"? Let us know! Send us an email at blog@georgia-families.com. Remember that email is not private. Do not send email with personal information in it such as your Medicaid ID number or Social Security number.

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